Overview
This website is operated by Veloura Jewelry. Throughout the site, the terms “we,” “us,” and “our” refer to Veloura Jewelry. We provide this website, including its information, tools, products, and services, on the condition that you accept the terms, policies, and notices described here.
By visiting the site or purchasing from us, you engage in our service and agree to these Terms of Service, together with any additional terms and policies referenced on the website. These terms apply to all users, including browsers, customers, merchants, and content contributors.
Please read these terms carefully before accessing or using any part of the website. If you do not agree, you may not use the website or its services. Nothing in these terms limits consumer rights that cannot lawfully be limited.
New store features and tools are also subject to these terms. You may review the current version on this page at any time. We may update a provision by publishing the revised version, and continued use after publication constitutes acceptance where permitted by law.
1. Online store terms
You must be legally able to enter a binding agreement in your location. You may not use our services for an unlawful purpose or attempt to interfere with the security or operation of the website.
You represent that you are at least the age of majority in your place of residence, or that a minor using the site does so with the permission and supervision required by law.
You must not transmit viruses, worms, malicious instructions, or other destructive code. A material breach may result in immediate suspension or termination of access to the service.
2. General conditions
We reserve the right to refuse service where permitted by law. You agree not to reproduce, sell, exploit, or misuse any part of the service without written permission.
Content other than payment information may be transmitted across different networks and adjusted to technical requirements. Payment information is protected during transmission using the security controls provided by the relevant payment service.
The headings in this agreement are included for convenience and do not limit or change the meaning of any provision.
3. Accuracy and completeness
We work to keep site information current, but content may occasionally contain an error or become outdated. Information is provided for general use and should be reviewed together with the current product and checkout details.
The site may contain historical or editorial information supplied for reference. We may update content at any time but are not required to revise every reference immediately. You are responsible for reviewing the information relevant to your decision.
4. Modifications to services and prices
Prices, promotions, availability, and service features may change without notice. A change will not affect an order already accepted unless we contact you and obtain agreement where required.
We may modify, pause, or discontinue a feature of the service. To the extent permitted by law, we are not liable solely because a feature, price, promotion, or service is changed or withdrawn.
5. Products and services
Some pieces may be available only online or in limited quantities. We make reasonable efforts to display colors and details accurately, but screens and lighting can affect appearance.
Returns and exchanges are subject to our Refund & Return Policy. Product availability, permitted purchase quantity, and delivery coverage may vary by item and destination.
We may limit sales by person, household, geographic region, or jurisdiction where appropriate. Product descriptions, pricing, and availability can be corrected if an error is identified before fulfillment.
Individual expectations can vary. Please review the description, dimensions, images, and available options, and contact us before ordering when you require additional product information.
6. Orders and account information
We may limit or cancel quantities when an order appears incorrect, duplicated, unauthorized, or intended for resale. You agree to provide current contact, billing, and delivery information so we can complete the transaction.
Restrictions may apply to orders placed from the same customer account, payment method, billing address, or delivery address. If an order is changed or cancelled, we will use the contact details supplied with the order to notify you.
You agree to update account information promptly, including your email address and payment details, so transactions and service messages can be completed. Review our Refund & Return Policy for information about eligible post-purchase requests.
7. Optional tools
Third-party tools or services may be made available for convenience. Your use of an optional tool is subject to the provider’s terms and is at your discretion.
8. Third-party links
Links to other websites do not imply endorsement. We are not responsible for third-party content, policies, products, or transactions. Review the third party’s terms before using its service.
9. User comments and submissions
If you send ideas, reviews, photographs, or other material, you confirm that you have the right to share it and that it does not violate another person’s rights or contain harmful code.
Where you ask us to publish a review or submission, you grant the permission needed to edit, display, translate, and distribute it in connection with the store. We are not required to publish or retain every submission.
You may not submit unlawful, abusive, misleading, obscene, or malicious material, impersonate another person, or use a false contact identity. You remain responsible for the accuracy of content you submit.
10. Personal information
Personal information submitted through the store is handled according to our Privacy Policy.
11. Errors and omissions
We may correct typographical errors, inaccurate product details, pricing mistakes, or availability information and may cancel an affected order where permitted. If payment was captured, the appropriate refund will be issued.
12. Prohibited uses
You may not use the site to violate law, infringe intellectual property, harass others, transmit malicious code, collect data without authorization, send spam, or bypass security features.
Prohibited conduct also includes submitting false information, scraping or tracking other users without permission, interfering with the network, attempting unauthorized access, or using the service to discriminate or facilitate fraud.
We may terminate access when we reasonably believe the service is being used in a prohibited manner.
13. Disclaimer of warranties
To the fullest extent permitted by law, the service is provided on an “as available” basis. Nothing in these terms excludes consumer rights that cannot legally be excluded.
14. Limitation of liability
To the fullest extent permitted by law, Veloura Jewelry will not be liable for indirect or consequential loss arising from use of the website. Any mandatory legal remedies remain unaffected.
15. Indemnification
You agree to be responsible for losses reasonably arising from your unlawful misuse of the service or material breach of these terms.
16. Severability
If one provision is found unenforceable, it will be limited to the minimum necessary and the remaining provisions will continue in effect.
17. Termination
Either party may stop using the service. Obligations and liabilities incurred before termination, including payment and intellectual-property provisions, continue where applicable.
18. Entire agreement and changes
These terms and the policies linked on the site form the agreement concerning the service. We may update them by publishing a revised version. Continued use after publication means you accept the updated terms.
A failure to enforce a provision on one occasion is not a waiver of that provision. Any ambiguity will not automatically be interpreted against the party that prepared the wording.
19. Governing principles
These terms are interpreted under applicable law, including any mandatory consumer protections in your location. Please contact us first so we can try to resolve a concern promptly.
If a dispute cannot be resolved informally, the forum and process available to the parties will be determined by the law that applies to the transaction and the customer’s location.
20. Contact information
Questions about these Terms of Service may be submitted through the Contact Us page. Include your order number when the question concerns a purchase.
When contacting us, provide a clear description of the issue and any supporting information so the Veloura Jewelry team can review it efficiently.