Thank you for visiting Veloura Jewelry. We value your privacy and are committed to protecting the personal information you share with us. By using this website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect contact details, billing and delivery information, account information, order history, correspondence, and technical information such as browser type, device identifiers, IP address, and pages viewed.
- Information you provide when placing an order or creating an account.
- Messages submitted through our contact and support channels.
- Usage data collected to maintain security and improve the website.
2. How We Use Your Information
We use information to process transactions, deliver purchases, provide customer service, maintain your account, prevent fraud, improve our products and services, and send service-related messages. Marketing communications are sent only where permitted, and you may opt out at any time.
3. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards. Data transmitted through the website is protected using secure transport technology, and access to personal information is limited to people who need it to provide services.
4. Cookies and Tracking Technologies
Cookies help remember preferences, maintain the shopping cart, measure traffic, and improve your experience. You may control cookies through your browser, although disabling essential cookies can affect store functions.
5. Third-Party Services
We may share necessary information with trusted payment, hosting, analytics, customer-support, and shipping providers. These providers may use the information only to perform services for Veloura Jewelry or as required by law.
We may also disclose information when required to comply with a legal obligation, protect our rights, investigate fraud, or keep customers and the public safe.
6. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal and accounting obligations, resolve disputes, and enforce agreements.
7. Your Data Protection Rights
Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to certain uses of your personal information. Contact us with enough detail to verify and process your request.
8. Changes to This Privacy Policy
We may update this policy when our services or legal obligations change. The latest version will always appear on this page. We encourage you to review it periodically.